What’s new at CivStart

• The government portal is called the Clarity Portal throughout. An internal working name had escaped onto real screens.
• Product screenshots on the website now get the same treatment on mobile as on desktop, so they read as screenshots rather than as live interface you can tap.

You can export your challenge reports as a PDF or a Word document and take them out of the app.

This was the most common request from the people who get the most out of Clarity: the work is useful precisely when it reaches someone who was not in the session. A director, a council packet, a budget request. Until now the only way to do that was to copy text out of the browser.

Both formats keep the report's structure and formatting, so it arrives looking like a document rather than a transcript.

If you have already been through onboarding, creating an organization now starts prefilled with what you told us: your government's name, state, and type. You can change any of it before saving.

Consolidated city-county is also now a government type you can pick, in both onboarding and organization creation. Consolidated governments like Nashville-Davidson and Louisville-Jefferson are a real and distinct structure, and until now there was no accurate option for them.

GovFit account admins can now purchase additional seats for their team directly, at $1,000 per seat per year.

Adding a colleague previously meant emailing us and waiting for someone to process it by hand.

You can export generated documents as Word (.docx) again, and the file you open matches the preview and the PDF.

Exports keep their masthead, running header and footer, colors and typography, styled key/value blocks, and data and approvals tables. Lists are real Word lists, so they renumber correctly when you edit them. Previously they were fixed text that looked right until someone inserted a row.

Page breaks are left to Word rather than forced during export. A document with hard breaks looks correct until your first edit reflows it, and then every break lands in the wrong place.

Challenges and signals now show a single, consistent status wherever you see them, running from Initiated through Connected, with the same wording and the same icons at every step.

Before this, the same underlying item could be described one way in one place and another way somewhere else, so status was something you confirmed by asking rather than by reading the screen.

Status badges also render correctly in dark mode, where some of them were previously unreadable.