What’s new at CivStart

Starting a discovery session now requires an account, and the challenge you typed comes with you.

Type a challenge into the box on the homepage and you go to sign-up rather than into an anonymous session. What you wrote is carried through onboarding and lands as your first message the moment your account exists. Previously it was dropped and you had to type it again.

If you are already signed in, your typed challenge follows you to your own workspace instead of being lost in the handoff.

Why

An anonymous session produces a brief nobody can return to. Tying discovery to an account from the first message means the resulting work has an owner, an organization, and somewhere to live once you close the tab.

CivStart now has a public About page.

It covers our mission, how we work through the 4-A Framework, what Clarity AI and GovFit each do, and who is behind the company: the founding team, our advisors, and our platform partners.

On a phone the framework sidebar collapses into an accordion you can operate from the keyboard, rather than a rail that fights you for the scroll.

The State of GovTech page now has a Where to Stay section, between the schedule and the detailed agenda.

It shows the group rate, the stay dates, and the booking deadline, with a link straight to the hotel's group reservation page. The deadline is deliberately prominent: group rates expire, and missing it is the most common way attendees end up paying more than they needed to.

Clarity and GovFit are different products with different obligations, and they were sharing a single Terms of Service. They no longer do.

Government users signing in to Clarity are asked to accept the Clarity Terms of Service and the shared Privacy Policy. GovFit vendors continue to accept the GovFit terms. Each document is versioned on its own, so updating one does not force everyone on the other product to re-accept.

You can review everything you have agreed to, and read the current version of each document, from your settings page.

Fixes that came with it

• Government-only accounts could hit an error when the terms prompt appeared. They no longer can.
• If one legal document failed to load, the acceptance dialog showed nothing at all rather than the documents that did load.
• A document with no published version could re-prompt indefinitely.

A pass over the Trust Center based on what people actually asked us for.

• FAQs moved to the top, since that is what most visitors came for.
• The sub-processor list is current.
• The Clarity and GovFit Terms of Service are linked directly.
• Controls that are still being rolled out are now marked in progress rather than listed as complete, and a few that were listed but not yet implemented have been removed.

That last change is the point of the pass. A trust page that overstates its controls is worse than one with fewer entries, because you have no way to tell which claims to believe.

The vendor page now shows the GovFit pricing tiers side by side, so you can see what each tier includes and what it costs without booking a call to find out.